Process-Oriented Quality Management Training
Master process-oriented quality management for operations. Learn to map processes, build clear documentation, define KPIs, manage risk, and embed quality into daily workflows to boost efficiency, compliance, and on-time, right-first-time delivery. This course equips you with tools for mapping end-to-end processes, defining ownership, integrating quality, designing documentation, setting up change control, embedding inspections, managing nonconformities, and building KPIs, risk controls, and dashboards for reliable performance and sustainable improvement.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Process-oriented Quality Management Training provides practical tools to map end-to-end processes, define clear ownership, and integrate quality at every step. You will learn to design process-based documentation, set up robust change control, embed inspections and verification, manage nonconformities, and build KPIs, risk controls, and dashboards that drive reliable performance and sustainable improvement in operations.
Elevify advantages
Develop skills
- Process mapping: Model clear end-to-end operations flows using BPMN and SIPOC.
- Quality documentation: Build lean SOPs, work instructions, and controlled records.
- KPI design: Define operations KPIs, data sources, and simple performance dashboards.
- Risk and root cause: Apply FMEA, 8D, and RCA to stabilize key processes fast.
- Change control: Integrate ECN, CAPA, and document updates into daily operations.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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