Process Quality Course
This course equips participants with essential tools for improving process quality, reducing defects, and enhancing operational performance through practical techniques like process mapping, KPI definition, root cause analysis, error proofing, and sustained improvement tracking.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Process Quality Course provides practical tools to enhance line performance and reduce defects quickly. Learn to map processes, define KPIs, and measure current-state quality using reliable data. Apply root cause analysis, error proofing, visual controls, 5S, and control plans, then track leading and lagging indicators to sustain improvements through clear action plans, audits, and targeted training.
Elevify advantages
Develop skills
- Quality KPIs in operations: define, track, and improve FTY, RTY, OEE, and rework.
- Process mapping for assembly: map flows, standardise work, and set control points.
- Error proofing on the line: apply poka-yoke, visual controls, 5S, and layout adjustments.
- Root cause analysis tools: use 5 Whys, fishbone, and Pareto to reduce defects quickly.
- Action plans and escalation: build PDCA loops, assign owners, set timelines, and establish clear metrics.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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