Process Improvement and Automation Course
This course equips participants with essential skills to optimize e-commerce processes from order to delivery, focusing on waste elimination, root cause analysis, KPI development, future-state design, and cost-effective automation implementation for growing teams.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Process Improvement and Automation Course assists you in streamlining order-to-delivery using clear, practical steps. Learn to map existing workflows, eliminate waste, and design a future state incorporating smart automation points. Develop reliable KPIs, dashboards, and measurement practices, then execute plans through phased implementations, risk management, SOPs, and affordable tools suited for mid-sized, expanding teams.
Elevify advantages
Develop skills
- Map e-commerce processes: swiftly outline order-to-delivery and reveal waste.
- Diagnose root causes: apply data, 5 Whys, and fishbone diagrams to resolve recurring problems quickly.
- Define precise KPIs: create practical dashboards and monitor order-to-delivery improvements.
- Design future-state flows: reallocate roles, incorporate QA checks, and automate essential steps.
- Implement affordable automation: choose tools, test solutions, and mitigate risks during rollout.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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