proximity management training
Proximity Management Training equips retail managers with practical tools for on-floor leadership, superior customer interactions, community partnerships, and key performance tracking. Transform everyday operations into boosted sales, stronger customer loyalty, and a more motivated team in Namibia's vibrant retail scene.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course teaches retail managers to maintain close customer proximity, drive sales growth, and empower teams in fast-paced stores. Master active listening, swift complaint handling, suggestive selling, and tailored fashion engagement techniques. Forge community ties, monitor essential KPIs, conduct daily team briefings, provide instant floor coaching, and implement a straightforward 4-week plan for rapid, trackable improvements.
Elevify advantages
Develop skills
- Diagnose retail performance by spotting stress points, reading KPIs, and acting swiftly.
- Build local partnerships to increase foot traffic using straightforward, effective strategies.
- Enhance customer experience by mapping journeys, resolving complaints, and increasing basket sizes.
- Lead effectively on the shop floor with daily huddles, real-time coaching, and team motivation.
- Coach and support your team by accelerating onboarding, handling conflicts, and sharpening focus.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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