process training
Process Training empowers managers to optimise order-to-delivery operations. Participants learn to map processes, establish SMART objectives, conduct root cause analysis, and implement sustainable improvements. This results in higher on-time delivery rates, fewer errors, and reliable KPIs for ongoing enhancements across warehouse, systems, and service functions.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Process Training equips you with practical tools to enhance order-to-delivery efficiency. Master defining SMART goals, mapping value streams, identifying root causes, and implementing targeted improvements in warehousing, systems, and customer support. Gain skills in data collection, analysis, benchmarking, control planning, and piloting changes that reduce lead times, minimise errors, and improve delivery reliability.
Elevify advantages
Develop skills
- Define SMART goals for order-to-delivery processes.
- Conduct root cause analysis using DMAIC, 5 Whys, FMEA, and Pareto.
- Map end-to-end processes to identify and eliminate waste.
- Develop data-driven KPIs and dashboards for performance tracking.
- Lead implementation through pilots, team training, and sustainment.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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