process approach training
Master process management by mapping workflows, designing solid handoffs, aligning teams, and monitoring KPIs. Reduce waste, risks, and boost on-time delivery in your full operations. Build stable processes with practical skills in SIPOC, swimlanes, BPMN, and change management for consistent results across Order-to-Delivery.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course teaches mapping, analysing, and enhancing Order-to-Delivery processes with SIPOC, swimlanes, and BPMN. Define scopes, match goals to customer needs, create strong handoffs, handle risks, and set up documentation, KPIs, and controls. Get tools, templates, and strategies for efficient, audit-ready processes delivering reliable outcomes.
Elevify advantages
Develop skills
- Master process mapping: create SIPOC and swimlane diagrams quickly and clearly.
- Design future workflows: build strong cross-team handoffs and approvals efficiently.
- Set KPIs and controls: establish precise metrics and easy visual dashboards.
- Analyse lean processes: identify waste, risks, and causes in Order-to-Delivery.
- Roll out changes: pilot, train, and maintain new standards confidently.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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