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Group management training

4.7/5
Group management training
4.7 in rating
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

Group Management Training equips you with practical strategies to define clear roles, foster cross-functional teamwork, and lead transformations confidently. Master stakeholder engagement, hybrid communication setups, conflict resolution techniques, and key metrics such as NPS, CSAT, and SLAs for informed decision-making. Conclude with a 60–90 day action plan to boost collaboration, cross-selling success, and customer satisfaction right away.

Elevify advantages

Develop skills

  • Change leadership: implement ADKAR, Kotter models, and stakeholder strategies in actual teams.
  • Team design skills: create defined roles, RACI matrices, SLAs, and collaborative dashboards efficiently.
  • Hybrid communication: conduct effective asynchronous updates and inclusive virtual meetings.
  • Conflict resolution: address team conflicts using proven negotiation frameworks.
  • Cross-sell metrics: leverage NPS, CSAT, and SLAs to increase revenue while retaining customers.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

Your classes are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of my interest without needing to switch platforms... I thank you for everything you do, I've already recommended you to other people...
Giulio Carlo
Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can switch chapters and skip content I don't need.
Mariana Ferres
Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!
Luciana Alvarenga
Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos really help with learning.
André Felipe
André FelipePrompt Engineering Student

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