BPM (Business Process Management) Training
This course equips you with Business Process Management skills for order-to-delivery optimisation. Learn to map AS-IS processes, design efficient TO-BE flows, identify and resolve root causes, and establish key KPIs. Apply hands-on tools to minimise errors, accelerate fulfilment, and align operations with business objectives in management and administration roles.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Gain practical tools in BPM Training to optimise Order-to-Delivery processes. Document current AS-IS workflows, set precise scopes, use root cause analysis, and create improved TO-BE processes that reduce errors and delays. Master designing KPIs, building dashboards, benchmarking, and developing implementation roadmaps with strong change management and governance for sustainable results.
Elevify advantages
Develop skills
- Text-based BPMN modelling: convert complex procedures into streamlined process flows.
- AS-IS and TO-BE process mapping: capture, redesign, and enhance order-to-delivery operations.
- KPI design for O2D: create, compute, and monitor vital logistics performance metrics.
- Root cause analysis: utilise 5 Whys, Fishbone diagrams, and Pareto analysis to resolve order problems swiftly.
- Implementation roadmap: develop staged deployment plans, governance structures, and strategies for change adoption.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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