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Agent Training

Agent Training
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This course offers a practical framework for CRM adoption success, from start to ongoing achievement. You will learn to assess stakeholders, create custom learning paths, and use effective change strategies. Develop onboarding plans, conduct compelling training sessions, handle disputes, and monitor KPIs using dashboards, reviews, and feedback systems to ensure users stay engaged, supported, and focused on business objectives.

Elevify advantages

Develop skills

  • CRM adoption strategy: identify resistance and promote quick, sustained user engagement.
  • Stakeholder training design: align roles with efficient, targeted learning programmes.
  • Onboarding setup: structure 6-week launches with defined milestones and activities.
  • Data monitoring: measure CRM use, KPIs, and support for clear returns on investment.
  • Communication skills: unite managers, address objections, and maintain strong commitment.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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