Soft Skills Training
Soft Skills Training for HR professionals provides essential tools to address conflicts, conduct mediations, restore trust, and safeguard team dynamics. Utilising ready-to-use scripts, templates, and proven techniques, participants can immediately apply these in real-world workplace scenarios to foster positive outcomes and reduce risks effectively.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course equips you with practical strategies to manage workplace conflicts confidently. You will learn to conduct effective one-on-one discussions, lead collaborative resolution sessions, and utilise established mediation approaches. Develop skills in active listening, empathy, and fostering psychological safety, employing checklists, templates, and research-backed methods to rebuild trust, ensure confidentiality, and achieve sustainable, quantifiable results.
Elevify advantages
Develop skills
- Conflict coaching: Conduct targeted one-on-one sessions with effective questioning techniques.
- Mediation skills: Lead group resolution meetings achieving impartial and clear results.
- Trust repair: Implement quick, actionable steps to rebuild team trust rapidly.
- Psychological safety: Use active listening and empathy to de-escalate high-tension scenarios.
- HR documentation: Employ checklists, records, and templates to minimise legal exposures.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
FAQs
Who is Elevify? How does it work?
Do the courses have certificates?
Are the courses free?
What is the course workload?
What are the courses like?
How do the courses work?
What is the duration of the courses?
What is the cost or price of the courses?
What is an EAD or online course and how does it work?
PDF Course