Managing Emotions at Work Course
This course builds emotional intelligence for workplace challenges, especially in HR. Participants learn to remain calm under pressure, manage stress with practical tools, handle difficult conversations using empathetic scripts, set boundaries with angry stakeholders, and develop a personalised action plan with trackable metrics for sustained balanced performance.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Gain practical strategies to manage emotions effectively at work. Master emotional intelligence frameworks, rapid self-regulation techniques like breathing and reframing, stress-relief routines including micro-breaks, and communication scripts for tough talks. Create and track a personal action plan with specific metrics to foster lasting habits for confident daily performance.
Elevify advantages
Develop skills
- Emotional self-regulation: quick grounding, reframing, and breathing techniques for work.
- Empathic communication: active listening, de-escalation, and clear feedback delivery.
- Stress management: micro-breaks, posture adjustments, and daily reset routines.
- Conflict-ready scripts: calm phrasing for difficult stakeholders and tough emails.
- Personal EI action plan: custom triggers, habits, and metrics for success.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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