Log in
Choose your language

Interviewing & Candidate Selection Course

Interviewing & Candidate Selection Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This course teaches how to define ideal junior customer support specialist profiles, align competencies with KPIs, and create structured interviews using question banks and scoring rubrics. Learners practice candidate evaluations via simulations, then use interview insights to develop targeted onboarding plans, growth strategies, and ongoing improvements that enhance performance, retention rates, and customer satisfaction levels.

Elevify advantages

Develop skills

  • Competency-based recruitment: quickly define, align, and rank essential role competencies.
  • Structured interview creation: design STAR-format question sets to forecast job success.
  • Scoring frameworks: build 1-5 rating scales and matrices for unbiased, equitable hiring choices.
  • Candidate assessment: compile responses into precise, recorded hiring decisions.
  • Onboarding integration: convert interview findings into effective 60-90 day achievement plans.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

FAQs

Who is Elevify? How does it work?

Do the courses have certificates?

Are the courses free?

What is the course workload?

What are the courses like?

How do the courses work?

What is the duration of the courses?

What is the cost or price of the courses?

What is an EAD or online course and how does it work?

PDF Course