Handling Workplace Conflicts Course
Acquire vital HR skills for resolving workplace disputes effectively. Master conflict analysis, neutral facilitation of meetings and mediations, risk management for legal and reputation issues, and crafting follow-up plans that rebuild trust, strengthen teams, and enhance overall productivity and harmony.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course equips you with essential strategies to identify conflict origins, evaluate team dynamics, and mitigate legal and reputational threats. Gain skills in compiling case details, facilitating empathetic one-on-one discussions, guiding structured group mediations, and developing actionable plans with monitoring metrics and communication tactics to rebuild teamwork and safeguard business success.
Elevify advantages
Develop skills
- Diagnose conflicts swiftly by pinpointing root causes and HR risks.
- Conduct impartial one-on-one sessions with active listening and documentation.
- Facilitate efficient mediations by establishing rules and gaining quick consensus.
- Develop robust action plans featuring timelines, metrics, and responsibilities.
- Utilise non-violent communication and interest-focused bargaining for equitable resolutions.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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