CRM Course
Improve your Business Intelligence skills with our CRM Course, designed for professionals wanting to master customer relationship management. Dig deep into data analysis techniques, learn how to spot trends, and use tools for customer insights. Develop proper reporting and sales strategies, including personalised marketing and customer reactivation plans. Understand the main features and benefits of CRM systems, and put successful CRM strategies in place with clear KPIs. Join now to turn data into business intelligence you can actually use.

from 4 to 360h flexible workload
certificate recognized by MEC
What will I learn?
Improve your Business Intelligence skills with our CRM Course, designed for professionals wanting to master customer relationship management. Dig deep into data analysis techniques, learn how to spot trends, and use tools for customer insights. Develop proper reporting and sales strategies, including personalised marketing and customer reactivation plans. Understand the main features and benefits of CRM systems, and put successful CRM strategies in place with clear KPIs. Join now to turn data into business intelligence you can actually use.
Elevify advantages
Develop skills
- Master data analysis: Discover patterns and trends in customer data.
- Craft effective reports: Communicate insights clearly and to the point.
- Develop sales strategies: Create personalised marketing and engagement plans.
- Segment customers: Identify leads with high value and customers who are not active.
- Implement CRM systems: Plan, track, and measure success effectively.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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