Problem Solving and Decision Making Course
This course equips participants with essential skills for effective problem solving and decision making in professional settings, focusing on practical tools for analysis, planning, and implementation to improve team performance and delivery outcomes.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Problem Solving and Decision Making Course provides practical tools to identify issues, determine root causes, and select optimal solutions under pressure. Learn to link complaints to performance indicators, assess capacity, restructure roles, and distribute workloads equitably. Develop clear action plans, establish KPIs, handle risks, and communicate effectively with stakeholders and clients to ensure reliable and timely delivery.
Elevify advantages
Develop skills
- Diagnostic thinking: Convert vague complaints into clear, measurable business problems.
- Root cause analysis: Use 5 Whys and Ishikawa methods to resolve delivery delays quickly.
- Capacity management: Rebalance roles, workloads, and skills in teams of 10–12 people.
- Decision frameworks: Evaluate options based on impact, cost, risk, and time-to-value.
- Implementation planning: Create 4–8 week action plans, KPIs, and risk strategies that endure.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your classes are perfect. I got the one-year package and finally have the chance to follow several topics I'm interested in without having to switch platforms... thank you for everything you do, I've already recommended you to others...

Giulio CarloDigital Marketing Student
I like how the lessons get straight to the point and how I can switch chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way the videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast and easy to use. The variety of content and the extra videos really help with learning.

Giulio CarloPrompt Engineering Student
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