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Conflict Resolution Skills Course

Conflict Resolution Skills Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

The Conflict Resolution Skills Course provides practical tools to identify conflicts, create clear team agreements, and conduct effective one-on-one and group discussions. Discover established methods such as interest-based negotiation, Crucial Conversations, Nonviolent Communication, and SBI, along with specific approaches for giving feedback, holding mediation-style meetings, ensuring accountability, and following up on performance to boost teamwork and lasting outcomes.

Elevify advantages

Develop skills

  • Identify workplace conflicts: swiftly detect underlying causes and their effects on the business.
  • Conduct challenging discussions: deliver straightforward, composed feedback that minimises defensiveness.
  • Guide mediation sessions: direct individual or group meetings towards prompt resolutions.
  • Create team agreements: outline roles, processes, and performance indicators to avoid disputes.
  • Oversee implementation: monitor pledges, support performance improvement, and sustain transformations.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

Your classes are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of my interest without needing to switch platforms... I thank you for everything you do, I've already recommended you to other people...
Giulio Carlo
Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can switch chapters and skip content I don't need.
Mariana Ferres
Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!
Luciana Alvarenga
Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos really help with learning.
André Felipe
André FelipePrompt Engineering Student

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