Postmortem Course
This course teaches how to analyze and fix failed product features through UX redesign, testing, and data-driven validation to boost user retention and reduce support issues.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Postmortem Course shows you how to turn a failed collaboration feature into a clear, efficient experience. Learn to define the problem, map user journeys, fix navigation and labelling, design better onboarding, and apply proven IA and UX heuristics. You also get practical testing methods, metrics, and A/B testing strategies to validate changes, cut support tickets, and improve activation and retention fast.
Elevify advantages
Develop skills
- Diagnose product failures: link UX breakdowns to churn, tickets, and revenue.
- Redesign IA and navigation: clarify workspaces, projects, and file discovery fast.
- Craft lean onboarding: guide first-time users to first share with less friction.
- Run quick UX tests: tree tests, usability sessions, and unmoderated prototypes.
- Plan data-driven experiments: A/B tests, success metrics, and impact tracking.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your classes are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of my interest without needing to switch platforms... I thank you for everything you do, I've already recommended you to other people...

Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can switch chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos really help with learning.

André FelipePrompt Engineering Student
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