from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Brand Experience Course teaches you how to transform a brand promise into clear principles, a consistent voice, and measurable behaviours across every channel. Learn journey mapping, user research, and evidence-based optimisation for home decor e-commerce. Build personas, prioritise improvements, run A/B tests, and use CX metrics to design cohesive, high-performing touchpoints from discovery to post-purchase.
Elevify advantages
Develop skills
- Brand voice systems: build tone ladders, templates, and channel-ready rules.
- Journey mapping: quickly plot CX stages, pain points, and wow moments.
- User research sprints: run lean studies, synthesise insights, and act fast.
- CX optimisation: prioritise wins, A/B test flows, and track core metrics.
- Branded touchpoints: design on-brand ads, PDPs, checkout, and support flows.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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