e-reputation training
Gain expertise in managing e-reputation for brands. Detect crises promptly, prioritise viral threats, develop tailored platform responses, apply proven templates, and monitor key indicators to protect and boost digital trust in your marketing efforts. This course delivers actionable strategies for maintaining a strong online presence amid challenges.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This training equips you to safeguard and enhance brand image on social media, review sites, and forums. Master quick crisis spotting, prioritisation, and response strategies, including crafting compliant messages and executive reports. Utilise practical tools, monitoring processes, and performance metrics to create an effective guide for resolving problems and building lasting online credibility.
Elevify advantages
Develop skills
- Crisis triage expertise: swiftly assess, rank, and control spreading issues.
- Social response strategies: create rapid, platform-appropriate replies to de-escalate situations.
- Review and forum oversight: handle ratings, conflicts, and discussion threads effectively.
- Compliant messaging skills: produce clear, legally sound statements on product quality.
- Reputation tracking: monitor sentiment, metrics, and test messages for optimal results.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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