CRM Marketing Course
This course equips participants with essential skills to leverage CRM systems for effective marketing in e-commerce, focusing on data management, targeted campaigns, and performance optimization.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This CRM Marketing Course provides a practical, step-by-step framework to transform customer data into increased revenue. You will learn CRM data basics, quality, and integrations, then create targeted, multi-channel campaigns using intelligent segmentation, personalisation, and automation. Additionally, you will gain expertise in compliance, deliverability, and performance tracking to implement scalable, ROI-driven programmes for home fitness e-commerce.
Elevify advantages
Develop skills
- CRM data mastery: capture, clean, and connect e-commerce data quickly.
- Segmentation tactics: build RFM and behaviour-based audiences that convert.
- Campaign design: launch multi-channel flows for win-back, upsell, and recovery.
- Personalisation tactics: use real-time behaviour to trigger tailored messages.
- Measurement & compliance: track KPIs, lift, and remain privacy-compliant.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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