Moderation Course
Gain expertise in contemporary community moderation tailored for communication specialists. Master crafting clear guidelines, addressing crises, combating spam and abuse, leveraging moderation tools, and delivering fair, transparent decisions that ensure online environments remain secure and vibrant. This course builds essential skills for maintaining healthy digital communities.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This practical course equips you with skills to create clear community guidelines, evaluate incidents using consistent methods, and enforce fair actions. You'll learn to manage harassment, hate speech, spam, and self-harm content, utilise moderation tools and metrics, process appeals, share decisions openly, and safeguard user safety alongside your wellbeing to boost community trust.
Elevify advantages
Develop skills
- Design effective community guidelines: craft fair, enforceable, and brand-aligned policies.
- Conduct swift moderation decisions: prioritise incidents considering context, impact, and risk factors.
- Employ professional moderation tools: effectively use queues, dashboards, metrics, and automation.
- Manage crises and self-harm content: apply safe, trauma-aware response protocols.
- Deliver clear communication on decisions: explain actions in a neutral, consistent, and transparent manner.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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