Call center
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Back Office Specialist Course
Advance your call centre career with our Back Office Specialist Course, crafted to boost your skills in technology, communication, and data management. Become proficient in automation tools, CRM integration, and data analysis to make operations smoother. Strengthen teamwork and internal communication for a consistent flow of information. Learn how to find data, improve how it's entered, and effective storage methods. Discover where processes are getting stuck and put in place ways to make things more efficient. Get practical, top-quality knowledge to thrive in back office tasks.

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