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Telephone Systems Technician Course
Improve your career prospects as a Call Centre professional with our Telephone Systems Technician Course. Acquire necessary skills in configuring and optimising telephone networks, mastering PBX systems, and establishing secure VoIP connections. Learn how to troubleshoot common problems, choose suitable hardware and software, and produce essential technical documentation. This brief, high-quality course provides you with practical knowledge to improve communication systems, guaranteeing smooth operations and excellent customer service.
- Troubleshoot network issues: Diagnose and fix network faults effectively.
- Optimise network performance: Improve system speed and dependability.
- Configure PBX systems: Set up and manage PBX functionalities efficiently.
- Set up VoIP connections: Implement safe and reliable VoIP solutions.
- Develop technical documentation: Produce understandable manuals and instructions.

from 4 to 360h flexible workload
certificate recognized by MEC
What will I learn?
Improve your career prospects as a Call Centre professional with our Telephone Systems Technician Course. Acquire necessary skills in configuring and optimising telephone networks, mastering PBX systems, and establishing secure VoIP connections. Learn how to troubleshoot common problems, choose suitable hardware and software, and produce essential technical documentation. This brief, high-quality course provides you with practical knowledge to improve communication systems, guaranteeing smooth operations and excellent customer service.
Elevify advantages
Develop skills
- Troubleshoot network issues: Diagnose and fix network faults effectively.
- Optimise network performance: Improve system speed and dependability.
- Configure PBX systems: Set up and manage PBX functionalities efficiently.
- Set up VoIP connections: Implement safe and reliable VoIP solutions.
- Develop technical documentation: Produce understandable manuals and instructions.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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