Free course
US$0.00
Premium course
US$30.90
Telecollections Technician Course
Improve your call centre career through our Telecollections Technician Course, which is designed for professionals who wish to be masters of necessary debt collection skills. Study time management that works, laws and rules of how to do things right and communication that works well. Get good at handling disagreements, ways of discussing things and making customers happy. Our quick, good-quality course gives you the power to be great at balancing many accounts, protecting privacy and keeping a good attitude, doing it all at your own speed.
- Be a master of time management: Put tasks in order of importance and handle many accounts well.
- Know the laws: Understand debt collection laws and ways of doing things that are right.
- Win against disagreements: Know and fix common customer disagreements well.
- Talk clearly: Use feeling, listening carefully and talking straight to the point.
- Make customers happier: Measure and improve how customers feel.

from 4 to 360h flexible workload
certificate recognized by MEC
What will I learn?
Improve your call centre career through our Telecollections Technician Course, which is designed for professionals who wish to be masters of necessary debt collection skills. Study time management that works, laws and rules of how to do things right and communication that works well. Get good at handling disagreements, ways of discussing things and making customers happy. Our quick, good-quality course gives you the power to be great at balancing many accounts, protecting privacy and keeping a good attitude, doing it all at your own speed.
Elevify advantages
Develop skills
- Be a master of time management: Put tasks in order of importance and handle many accounts well.
- Know the laws: Understand debt collection laws and ways of doing things that are right.
- Win against disagreements: Know and fix common customer disagreements well.
- Talk clearly: Use feeling, listening carefully and talking straight to the point.
- Make customers happier: Measure and improve how customers feel.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
FAQs
Who is Elevify? How does it work?
Do the courses have certificates?
Are the courses free?
What is the course workload?
What are the courses like?
How do the courses work?
What is the duration of the courses?
What is the cost or price of the courses?
What is an EAD or online course and how does it work?
PDF Course