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Live Chat Coordinator Course
Improve your call centre career through our Live Chat Coordinator Course (Lesotho), crafted to strengthen your abilities in quality control, communication, and time management. Become proficient in active listening, clear communication, and handling challenging conversations to improve customer happiness. Learn how to prioritise work, encourage teams, and efficiently solve issues. Gain expertise in performance tracking and giving feedback to make sure things are always getting better. Join today to change how you approach customer service and do great work coordinating live chats.
- Become an expert in active listening for better customer relations.
- Use quality standards to improve how well you serve customers.
- Improve how you manage your time to better prioritise tasks.
- Come up with new and creative solutions to solve problems effectively.
- Make customers happier by giving them experiences tailored to them.

from 4 to 360h flexible workload
certificate recognized by MEC
What will I learn?
Improve your call centre career through our Live Chat Coordinator Course (Lesotho), crafted to strengthen your abilities in quality control, communication, and time management. Become proficient in active listening, clear communication, and handling challenging conversations to improve customer happiness. Learn how to prioritise work, encourage teams, and efficiently solve issues. Gain expertise in performance tracking and giving feedback to make sure things are always getting better. Join today to change how you approach customer service and do great work coordinating live chats.
Elevify advantages
Develop skills
- Become an expert in active listening for better customer relations.
- Use quality standards to improve how well you serve customers.
- Improve how you manage your time to better prioritise tasks.
- Come up with new and creative solutions to solve problems effectively.
- Make customers happier by giving them experiences tailored to them.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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