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CRM Systems Technician Course

CRM Systems Technician Course
from 4 to 360h flexible workload
certificate recognized by MEC

What will I learn?

Improve your call centre career with our CRM Systems Technician Course, made to make you better at using CRM systems to work best. Learn about CRM structure, find system problems, and study important features made for call centres. Keep up with the newest CRM technologies and learn how to do good training sessions. Become good at looking at data, decide what makes success, and put in place plans to always get better. Get useful skills in testing, making sure things are good quality, and easily adding new features. Join now to change your CRM abilities!

Elevify advantages

Develop skills

  • Make CRM structure better for improved call centre work.
  • Find and fix CRM system problems for easy working.
  • Study CRM features to make call centre work faster.
  • Create training materials for good CRM user help.
  • Put in place plans to always get better using data understanding.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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