Stress & Relaxation Techniques for Call Center Agents Course
Discover effective stress management and relaxation methods customized for call center professionals. Identify burnout indicators promptly, apply swift in-shift calming techniques, formulate daily recovery plans, establish personal boundaries, and cultivate sustained resilience to handle calls more calmly and boost overall performance. This course delivers actionable tools for enduring high-pressure environments with greater ease and effectiveness.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This practical course equips call center agents to identify stress triggers, avoid burnout, and maintain composure amid ongoing performance demands. Master rapid breathing exercises, posture adjustments, and mindfulness practices for use between calls, create feasible daily schedules, and foster enduring resilience via enhanced sleep, physical activity, and diet. Acquire precise methods for establishing limits, obtaining assistance, and articulating workload issues assertively.
Elevify advantages
Develop skills
- Design daily stress management plans with practical routines suited to each shift.
- Practice in-call self-control using quick breathing, posture corrections, and mindfulness techniques.
- Detect burnout early by recognizing warning signs and intervening proactively.
- Communicate boundaries effectively and seek appropriate support for workload balance.
- Build resilience through improved sleep, exercise, and recovery habits for lasting endurance.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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