Free course
US$0.00
Premium course
US$30.90
Dealing With Difficult Customers Course
This course, 'How to Manage Trouble Customers Good-Good,' will teach you how to handle customers wey dey vex and hard to please. We make this course for people wey dey work in call center, so it get plenty practical lessons on how to talk to people well, how to make them trust you, and how to listen good. You go learn how to spot problem, find way to fix them, and keep your cool even when you vex. You go learn how to know when customer vex or sad, and how to settle fight. This will make customer happy and make your work better.
- Learn to talk to people good: Make your words clear and talk nice-nice so people can understand you better.
- Make customer trust you: Show them that you be person wey dem can depend on and wey go always do the right thing.
- Practice how to listen good: Pay attention to wetin customer dey say and try to understand their problem well-well.
- Find way to fix problem fast: Know how to see problem and find quick way to solve them.
- Know how to control your stress: Understand wetin dey make you vex and learn how to stay calm and enjoy your life outside work.

from 4 to 360h flexible workload
certificate recognized by MEC
What will I learn?
This course, 'How to Manage Trouble Customers Good-Good,' will teach you how to handle customers wey dey vex and hard to please. We make this course for people wey dey work in call center, so it get plenty practical lessons on how to talk to people well, how to make them trust you, and how to listen good. You go learn how to spot problem, find way to fix them, and keep your cool even when you vex. You go learn how to know when customer vex or sad, and how to settle fight. This will make customer happy and make your work better.
Elevify advantages
Develop skills
- Learn to talk to people good: Make your words clear and talk nice-nice so people can understand you better.
- Make customer trust you: Show them that you be person wey dem can depend on and wey go always do the right thing.
- Practice how to listen good: Pay attention to wetin customer dey say and try to understand their problem well-well.
- Find way to fix problem fast: Know how to see problem and find quick way to solve them.
- Know how to control your stress: Understand wetin dey make you vex and learn how to stay calm and enjoy your life outside work.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
FAQs
Who is Elevify? How does it work?
Do the courses have certificates?
Are the courses free?
What is the course workload?
What are the courses like?
How do the courses work?
What is the duration of the courses?
What is the cost or price of the courses?
What is an EAD or online course and how does it work?
PDF Course