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Customer Support Course

Customer Support Course
from 4 to 360h flexible workload
certificate recognized by MEC

What will I learn?

Make your call center work better with our Customer Service Training. This training dey here to give professionals the correct skills to handle internet problem. You go learn how to find good solutions, put measures in place to stop problems before they happen, and find out why internet dey cut quick-quick. Learn how to talk clear clear in your reports and understand why customer them dey complain. This correct training, wey get plenty practice, go make sure you give customer good service, so they stay happy and connected. Sign up now so your service level can change well-well.

Elevify advantages

Develop skills

  • Find Solutions: Develop good ways to solve internet problems wey customer them dey face.
  • Proactive Support: Put things in place so internet problem no go dey happen too much.
  • Diagnose Issues: Learn how to use tools to find out why internet dey cut or slow.
  • Communication Skills: Talk clear and simple so everybody can understand your report.
  • Analyze Complaints: Look for patterns in customer complaints and decide which ones to do first.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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