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Customer Service Management Course

Customer Service Management Course
from 4 to 360h flexible workload
certificate recognized by MEC

What will I learn?

This Customer Service Management Course will help you be number one in the call center business. You go learn all the skills you need to be successful. You go learn how to make plan, how to make the process better, and how to train people so they can do better job. You go learn how to make change happen the right way, how to use the latest technology, and how to make customer happy. You go dig deep to find out why problem happen, understand how call center work, and make your report and talking skill them fine fine. Join we for learn this important thing so you can get plenty sense and do good job.

Elevify advantages

Develop skills

  • Learn how to make process them better so the call center can run smooth.
  • Make good training so your team can perform well.
  • Put change management in place so things can change without plenty trouble.
  • Use technology to make the call center work faster and better.
  • Find out the root cause of problem them so you can fix customer service issue.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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