Prevention and Security Agent Course
The Prevention and Security Agent Training provides comprehensive instruction in mall security practices. Participants master risk evaluation, swift incident handling, professional documentation, crowd control, emergency management, asset protection, and effective liaison with authorities and leadership. Designed for aspiring security professionals, it emphasizes practical abilities to maintain safe and efficient retail environments while adhering to legal standards and fostering positive customer interactions.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course equips you with essential skills to manage security risks in shopping malls effectively. You will cover legal responsibilities, conducting risk assessments, planning patrols, controlling access, operating CCTV systems, and maintaining accurate logs. Gain hands-on experience in responding to incidents like theft, fires, medical emergencies, and disputes, along with proper reporting procedures, coordinating with management and emergency services, and clear communication to ensure visitor safety and smooth mall operations.
Elevify advantages
Develop skills
- Master incident reporting by crafting precise, legally sound security documents quickly.
- Conduct rapid mall risk assessments to identify hazards, vulnerabilities, and compliance boundaries.
- Develop tactical response capabilities for managing theft, altercations, fires, and large gatherings.
- Gain proficiency in CCTV monitoring, evidence collection, and secure video preservation.
- Learn de-escalation techniques and customer service strategies to resolve disputes while upholding mall reputation.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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