Territorial Civil Service Integration Course
Master territorial civil service integration with practical tools for stakeholder mapping, one-stop service design, French local governance, legal basics, and action planning to improve public management, citizen reception, and intermunicipal coordination. This course equips you with essential skills for efficient public service delivery and coordination in territorial contexts.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Territorial Civil Service Integration Course provides practical tools to grasp French territorial governance, create and operate a one-stop local service desk, and collaborate with vital partners. Gain expertise in conducting diagnostics, stakeholder mapping, six-month project planning, KPI monitoring, and adeptly managing legal, ethical, data protection, HR, and change management challenges with assurance and effectiveness.
Elevify advantages
Develop skills
- Stakeholder mapping: quickly identify, analyze and engage key territorial actors.
- One-stop desk design: plan IT, HR and workflows for efficient citizen reception.
- Territorial governance: navigate French local, departmental and regional roles.
- Service diagnostics: map user journeys and standardize multi-service desk processes.
- Legal and ethical compliance: apply GDPR, procurement and accountability rules.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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