Patient Communication Skills Course
This course builds strong, caring communication skills for patients in hard talks, delivering bad news, and end-of-life support. Healthcare workers get hands-on scripts, ways to ease tensions, skills for family sessions, and tools to avoid burnout while boosting team work.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Gain skills to manage tough patient talks with clear words and steady confidence. Master simple speech, caring replies, tension relief methods, and bad news delivery via SPIKES framework. Role-play real scripts, family talks, and care plans, plus self-care routines to cut burnout and improve team bonds.
Elevify advantages
Develop skills
- Master tough conversations using SPIKES protocol, right tone, and body language confidently.
- Explain medical diagnoses in simple terms with teach-back methods and no jargon.
- Quickly calm strong emotions like anger, denial, or fear using empathy techniques.
- Guide family meetings to match wishes, talk DNR orders, and record joint choices.
- Safeguard your wellbeing and team through fast reviews, spotting burnout, and getting help.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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