Interpersonal Skills for Healthcare Professionals Course
Improve your patient interaction style using practical techniques to actively listen, manage conflicts, and convey information effectively to patients and colleagues. Foster greater empathy, alleviate workplace stress, and elevate team performance in healthcare settings with this targeted course on interpersonal skills for medical workers.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Enhance your interpersonal skills through a brief, hands-on course emphasizing clear and compassionate communication in healthcare environments. Master active listening, body language signals, and proven methods for teamwork, resolving disputes, and smooth task transfers. Engage with lifelike scenarios, calming techniques for upset patients, rapid response strategies, and craft your own improvement plan backed by succinct, research-supported materials.
Elevify advantages
Develop skills
- Develop empathetic listening by practicing active engagement and affirmation during patient interactions.
- Master nonverbal communication using body posture, gaze, and personal space to foster instant trust.
- Learn de-escalation for challenging patients with simple scripts to soothe anger, fear, or worry.
- Apply team handover tools like SBAR, I-PASS, and I-statements for precise information exchange.
- Create personal action plans featuring 3-5 everyday routines to increase empathy and lower stress.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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