PMR Agent Training
Develop vital skills as a PRM agent in high-traffic airports. Master U.S. regulations including ADA, FAA, and TSA learn safe mobility aid handling, clear communication with cultural sensitivity, quick incident response, and efficient procedures to provide safe, respectful assistance to passengers with reduced mobility, ensuring compliance and reducing stress for all involved.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This training equips you with essential skills to assist passengers with reduced mobility confidently in crowded airport terminals. You will cover key regulations like ADA, FAA, and TSA, along with safe handling of wheelchairs and equipment, infection prevention, and effective time management. Gain hands-on practice in communication, cultural awareness, risk assessment, incident handling, and practical checklists for seamless, compliant support.
Elevify advantages
Develop skills
- Master PRM operations: triage passengers, optimize routes to save time, and coordinate with multiple teams.
- Acquire disability assistance expertise: perform safe transfers, provide guides, and communicate respectfully.
- Ensure U.S. PRM compliance: implement ADA, FAA, and TSA regulations in everyday airport tasks.
- Handle PRM incidents effectively: assess risks, record details, and safeguard passenger rights.
- Maintain hygiene and equipment safety: properly clean, use, and care for mobility aids.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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