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Hotel Front Desk & Reservations Training Course

Hotel Front Desk & Reservations Training Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This Hotel Front Desk and Reservations Training Course builds essential skills for handling phone inquiries, making precise bookings, and operating Property Management Systems effectively. You will master check-in and check-out processes, verify payments and IDs, prevent overbookings, use guest interaction scripts, and resolve conflicts. Employ practical checklists to boost time management, maintain composure in busy times, and provide top-notch, streamlined service on every shift.

Elevify advantages

Develop skills

  • Professional booking management: handle, record, and confirm reservations quickly.
  • Skilled PMS usage: perform check-ins, check-outs, manage accounts, and track room availability.
  • Overbooking management: avoid problems, reassign rooms, and ensure guest happiness.
  • Payment and dispute expertise: correct bills, handle payments, and settle issues.
  • Front desk efficiency: follow checklists, manage priorities, and remain composed.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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