Hotel Front Desk & Reservations Training Course
Gain mastery in hotel front desk and reservations: manage calls, check-ins, payments, overbookings, and complaints confidently. Perfect for hospitality workers seeking excellent service and advancement in hotel management.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This Hotel Front Desk and Reservations Training Course builds essential skills for handling phone inquiries, making precise bookings, and operating Property Management Systems effectively. You will master check-in and check-out processes, verify payments and IDs, prevent overbookings, use guest interaction scripts, and resolve conflicts. Employ practical checklists to boost time management, maintain composure in busy times, and provide top-notch, streamlined service on every shift.
Elevify advantages
Develop skills
- Professional booking management: handle, record, and confirm reservations quickly.
- Skilled PMS usage: perform check-ins, check-outs, manage accounts, and track room availability.
- Overbooking management: avoid problems, reassign rooms, and ensure guest happiness.
- Payment and dispute expertise: correct bills, handle payments, and settle issues.
- Front desk efficiency: follow checklists, manage priorities, and remain composed.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
FAQs
Who is Elevify? How does it work?
Do the courses have certificates?
Are the courses free?
What is the course workload?
What are the courses like?
How do the courses work?
What is the duration of the courses?
What is the cost or price of the courses?
What is an EAD or online course and how does it work?
PDF Course