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Hotel and Cruise Ship Hospitality Course

Hotel and Cruise Ship Hospitality Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This Hotel and Cruise Ship Hospitality Course equips you with essential skills for handling front desk duties, guest interactions, and shipboard safety effectively. You will master global hospitality norms, multicultural engagement, and disruption management techniques like rebooking, compensation, and guest sentiment monitoring. Gain expertise in managing allergies, coordinating food and beverage services, and maintaining precise records to ensure top-notch guest satisfaction consistently.

Elevify advantages

Develop skills

  • Develop guest recovery tactics: swiftly address issues, process refunds, and offer goodwill gestures.
  • Master cruise front desk operations: oversee check-ins, resolve complaints, and assist multilingual guests.
  • Enhance cross-cultural service: adjust communication style, tone, and actions for international visitors.
  • Implement safety and incident protocols: adhere to sea regulations, document events, and calm guests.
  • Manage food allergies proficiently: record preferences, liaise with kitchen staff, and avoid contamination.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

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