Hospitality and Management Course
This course equips participants with essential skills in hospitality management, focusing on operational efficiency, team leadership, and guest satisfaction through practical strategies and data-driven improvements.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Hospitality and Management Course provides practical tools to improve guest satisfaction and make hotel operations smoother. You will learn to identify service problems using online reviews, create effective standard procedures, organize front office, housekeeping, and food and beverage teams, and plan a seamless guest experience. You will also gain expertise in leadership, communication, and using data for quality control to ensure consistent and profitable results.
Elevify advantages
Develop skills
- Identify hotel service issues quickly using reviews and on-site checks.
- Create useful standard procedures and checklists to improve room preparation and cleanliness.
- Guide small hotel teams with clear instructions, feedback, and support for changes.
- Improve guest experiences during check-in, in rooms, and at breakfast for better stays.
- Monitor service key performance indicators with basic dashboards and reports for fast enhancements.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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