APMR Agent Training
APMR Agent Training develops your expertise in providing safe assistance for passengers with reduced mobility, including emergency medical responses, effective communication strategies for diverse needs, proficient wheelchair and transfer techniques, guide dog protocols, and coordination with airport teams to ensure dignified, regulation-compliant service in all scenarios, enhancing passenger journeys at busy airports.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This training equips you with essential skills to help passengers with reduced mobility safely and effectively. You will master health and emergency procedures, communication with passengers who have limited English or are blind, proper wheelchair handling and transfers, guide dog management, documentation, and teamwork with airlines, security, and medical staff for seamless, compliant travel experiences.
Elevify advantages
Develop skills
- Emergency response for unwell passengers: act swiftly, document accurately, and coordinate effectively.
- Safe mobility and wheelchair assistance: execute confident transfers and boarding procedures.
- Communication with low-vision and low-English passengers: use clear, calm, and respectful methods.
- Peak-time triage skills: assess needs rapidly and prioritize PRM support.
- Regulatory compliance for PRM and service animals: implement IATA, ICAO, and local regulations.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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