Lesson 1Continuity when cleaning staff arrives in morning: handover notes, overnight observations, and open items trackingDis part go show how to do clear hand-over note for morning people, write night see, track no-fix ting, and make sure clean plan, fix, and follow-up go smooth cross shift.
Writing concise, actionable handover notesDocumenting spills, stains, and damage foundFlagging maintenance and repair requestsTracking incomplete tasks and deadlinesHandover communication between shiftsLesson 2Standard closing checklist structure: zone breakdown, task frequency, time estimates, and completion sign-offDis part go show how to make standard close list, break place to zone, say task how plenty time, guess time, and set clear finish and sign rule wey hold same and blame.
Defining zones and responsibility areasListing tasks by daily and weekly frequencyEstimating realistic task durationsOrdering tasks for efficient workflowSign-off fields and escalation notesLesson 3Private room closing tasks: resetting for next booking, furniture configuration, linen handling, and AV/equipment checksDis part go cover private room close work, like reset shape, fix chair-table, touch cloth, check AV and machine, and do room ready for next book by event say.
Reviewing next event setup requirementsFurniture layout and chair alignmentCollecting and bagging used linensTesting AV, screens, and microphonesSecuring decor, signage, and amenitiesLesson 4Verification and recording of checklist completion: physical sign-off sheets, digital logs, photos as proof, and timestamped recordsDis part go cover how to check close list finish, use body sign paper, digital write, photo, and time stamp, and how to store record for check, wahala look, and work watch.
Designing clear paper sign-off sheetsUsing digital checklist and log appsPhoto evidence standards and anglesTimestamp rules and user identificationArchiving records for audits and reviewsLesson 5Cleaning materials, tools, and safe chemical use: inventory, labeling, MSDS basics, and PPEDis part go show how to mind clean ting and tool, label and store chem, know small MSDS, and use right PPE to keep people safe while hold clean standard.
Inventory and par levels for suppliesLabeling and safe chemical storageReading and applying MSDS basicsSelecting and using correct PPECleaning tool care and replacementLesson 6Bar closing tasks: bar top sanitation, glass/run-back procedure, stock rotation, refrigeration checks, and POS till cleanupDis part go tell bar close work, like clean bar top, mind glass and run-back, turn stock, check cold box, and close POS till to hold clean, check, and ready.
Bar top and garnish station sanitationGlassware run-back and polishing flowStock rotation and date labelingRefrigeration temperature and seals checkPOS till counting and discrepancy logsLesson 7Quality control sampling and spot checks: randomized verification, corrective action logs, and supervisor sign-offDis part go tell how to do quality check on close work with sample, random spot look, fix action write, and boss sign to hold standard and teach people on same wahala.
Planning random spot check schedulesSampling methods for different zonesRecording defects and corrective actionsSupervisor sign-off and commentsUsing findings for staff coachingLesson 8Terrace closing tasks: furniture securing, outdoor cleaning, waste removal, and weatherproofing proceduresDis part go line terrace close work, like lock chair-table, clean outside face, clear rubbish, and put weather safe step wey guard machine and hold guest-ready for next time.
Stacking and locking outdoor furnitureCleaning tabletops, railings, and floorsOutdoor ashtray and waste removalProtecting cushions, umbrellas, and heatersWeather checks and storm precautionsLesson 9Role assignment for cleaning tasks: waiter, bartender, busser, and Jefe de Sala responsibilities and handoffsDis part go clear who do which clean work at close, say job for waiter, bartender, busser, and Jefe de Sala, and show how to mind hand-over and cross-check between role.
Mapping tasks to each front-of-house roleWaiter duties for tables and stationsBartender duties for bar and backbarBusser duties for floors and wasteJefe de Sala oversight and sign-offLesson 10Dining room closing tasks: table clearing, glassware polishing, chair stacking/placement, floor cleaning, and ambient checksDis part go tell end-service dining room work, like fast table clear, safe glass touch, right chair put, floor care, and last air check wey do room ready for next time.
Sequence for clearing tables and side stationsStandards for cutlery and glassware polishingCorrect chair stacking and spacing rulesEnd-of-night floor sweeping and moppingLighting, music, and scent final checks
