Head Waiter Training
Gain mastery in head waiter duties for thriving bars and restaurants. The course teaches crisis handling, team motivation, guest complaint resolution, and smooth service strategies to manage busy periods, preserve customer satisfaction, and maintain seamless operations throughout every shift. Ideal for elevating dining leadership.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This Head Waiter Training course offers practical skills in leadership, handling crises, and recovering guest satisfaction. Participants learn to manage dining room operations efficiently, work with kitchen and bar teams, deal with staff shortages, address complaints promptly, and boost team morale. It provides useful scripts, checklists, and templates to enhance service, safeguard guest experiences, and ensure top performance each shift.
Elevify advantages
Develop skills
- Crisis management: address equipment breakdowns and service disruptions instantly.
- Team leadership: conduct team briefings, guide servers, and sustain high spirits during stress.
- Dining room oversight: allocate sections evenly, handle bookings, and maximize table turnover.
- Kitchen and bar teamwork: control order pacing, tackle delays, and uphold guest satisfaction.
- Guest recovery: fix issues swiftly, offer compensations, and restore customer trust.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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