Log in
Choose your language

Telephony Training

Telephony Training
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This course offers practical training in modern VoIP and unified communications systems. Participants will learn to evaluate platforms, create call flows, establish numbering plans, and align features with user requirements. Additionally, you will develop end-user training programs, manage smooth deployments, and use troubleshooting techniques to fix common problems swiftly, ensuring reliable calls, messaging, and voicemail services.

Elevify advantages

Develop skills

  • Design VoIP and UC solutions by choosing platforms, aligning features, and securing SIP trunks.
  • Develop numbering plans including user groups, extensions, and PSTN porting processes.
  • Create UC call flow models for presence, softphones, remote users, queues, and voicemail.
  • Manage UC rollouts with communication strategies, pilot testing, launch support, and user adoption.
  • Troubleshoot issues rapidly, resolving softphone, login, audio, and voicemail-to-email problems.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

As suas aulas são perfeitas. Adquiri o pacote de um ano e, finalmente, tenho a oportunidade de acompanhar diversos temas do meu interesse sem precisar mudar de plataforma... agradeço por tudo o que fazem, já recomendei vocês a outras pessoas...
Giulio Carlo
Giulio CarloAluno de Marketing Digital
Eu gosto de como as lições são direto ao ponto e como eu consigo alterar capítulos e pular conteúdos que não preciso.
Mariana Ferres
Mariana FerresAluna de Fotografia
Gosto do conteúdo e do modo de apresentação e transcrição de vídeos, o que acelera o processo!
Luciana Alvarenga
Luciana AlvarengaAluna de Design de Unhas
A plataforma é rápida, simples de usar. A diversidade de conteúdo e os vídeos complementares ajudam muito no aprendizado.
Giulio Carlo
Giulio CarloAluno de Engenharia de Prompt

FAQ

Who is Elevify? How does it work?

Do the courses have certificates?

Are the courses free?

What is the course workload?

What are the courses like?

How do the courses work?

What is the duration of the courses?

What is the cost or price of the courses?

What is an EAD or online course and how does it work?

PDF Course