Telephony Equipment Monitoring Course
Gain expertise in monitoring telephony gear for steady voice services. Cover switch setups, vital KPIs, alarms, and fault workflows to spot problems swiftly, safeguard service levels, and ensure top-notch telecom networks perform reliably. This course builds hands-on skills for quick detection, safe fixes, and strong reporting in carrier networks.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course equips you with real-world know-how on switch structures, core KPIs, and alarm patterns to quickly spot and fix voice problems. Master monitoring tools, step-by-step troubleshooting, secure fixes and escalations, plus sharp reports, tickets, and logs ready for vendors to deliver solid, high-quality voice networks.
Elevify advantages
Develop skills
- Master telephony KPIs: monitor ASR, GoS, MOS, and congestion live.
- Quick incident handling: assess, rate severity, and escalate wisely.
- Troubleshoot switches: analyze SS7/SIP traces and KPIs to pinpoint issues fast.
- Build monitoring views: set up NMS/EMS dashboards for trunks, signals, and CPU.
- Produce solid reports: craft tickets, timelines, and RCA files vendors rely on.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your classes are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of my interest without needing to change platforms... I thank you for everything you do, I've already recommended you to other people...

Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can switch chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos help a lot with learning.

André FelipePrompt Engineering Student
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