Network Outage Troubleshooting Course
Master practical network outage troubleshooting for FTTH and xDSL networks. Gain skills in NOC coordination, diagnosing CPE and plant issues, using OTDR and copper testers, performing root cause analysis, and verifying repairs to restore services swiftly and enhance field reliability in telecom operations.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course provides a quick, hands-on workflow for troubleshooting network outages confidently. You will learn to read NOC alarms, operate OTDRs, power meters, and copper testers, detect faults in CPE and wiring, check fiber and xDSL connections, manage repair coordination, record findings, and implement preventive steps to reduce future outage duration, frequency, and complexity.
Elevify advantages
Develop skills
- Rapid outage triage: quickly assess incidents and coordinate with NOC teams.
- CPE and wiring diagnostics: pinpoint ONT, modem, and in-home cabling faults fast.
- FTTH/xDSL field testing: use OTDR, meters, and loop tests to locate plant issues.
- Root cause analysis: identify fiber, copper, power, and routing faults with evidence.
- End-to-end restoration: verify repairs, document RCA, and prevent repeat outages.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your classes are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of my interest without needing to change platforms... I thank you for everything you do, I've already recommended you to other people...

Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can switch chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos help a lot with learning.

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