Air Headset Course
Gain expertise in the Air Headset Mastery Course to plan, set up, and resolve issues with professional telecom audio gear. Dive into pairing techniques, codec choices, QoS management, interference reduction, and standard procedures for delivering sharp, dependable calls in busy call centers and business settings. Perfect for scaling voice quality reliably.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course equips you with hands-on skills to install, manage, and fix advanced headsets in demanding voice setups. You'll master pairing for DECT, Bluetooth, softphones, and IP phones, grasp codecs and QoS principles, cut down interference, and use straightforward procedures for quick fixes. End with ready-to-use templates, docs, and rules to ensure reliable, crisp calls across large teams.
Elevify advantages
Develop skills
- Pro headset pairing: Expert DECT and Bluetooth installs in office settings.
- VoIP codec tuning: Select G.711, Opus, G.729 for crisp audio on limited bandwidth.
- QoS and RF optimization: Boost voice priority and cut Wi-Fi, DECT, Bluetooth interference.
- Fast call-quality troubleshooting: Resolve echo, one-way audio, or dropouts swiftly.
- Standardized deployments: Roll out firmware, templates, SOPs for big 150-agent operations.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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