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Sphinx course

Sphinx course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This Sphinx course teaches you to create effective customer surveys, clean and import data, build NPS and satisfaction metrics, analyze segments and open-text feedback, identify key drivers, and produce executive summaries, dashboards, and reports for data-driven decisions and better customer experiences.

Elevify advantages

Develop skills

  • Perform text analytics in Sphinx to quickly code themes and measure customer sentiments.
  • Prepare survey data by cleaning, recoding, and importing CX datasets into Sphinx efficiently.
  • Calculate, validate, and interpret NPS and satisfaction metrics for customer experience.
  • Design unbiased CX surveys that effectively capture the full customer journey.
  • Convert Sphinx analysis into compelling reports and stories for managers.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

Your classes are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of my interest without needing to change platforms... I thank you for everything you do, I've already recommended you to other people...
Giulio Carlo
Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can switch chapters and skip content I don't need.
Mariana Ferres
Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!
Luciana Alvarenga
Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos help a lot with learning.
André Felipe
André FelipePrompt Engineering Student

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