Log in
Choose your language

IT support technician training

IT support technician training
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This IT Support Technician Training provides hands-on skills for quickly fixing user problems. You will learn ticket handling, service levels, escalation processes, Windows user accounts, Active Directory management, and troubleshooting for Wi-Fi, printers, and team tools using reliable methods. Develop strong communication, documentation, and remote support practices in this practical program.

Elevify advantages

Develop skills

  • Wi-Fi and network diagnostics: Resolve connection issues using key command-line tools.
  • Printer and print server fixes: Quickly handle queues, spooler problems, and driver issues.
  • Windows and Active Directory recovery: Fix login failures, account locks, and domain connections.
  • User account setup and file access: Efficiently onboard staff and protect shared resources.
  • Help desk communication skills: Manage tickets, meet SLAs, and deal with challenging customers professionally.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

FAQs

Who is Elevify? How does it work?

Do the courses have certificates?

Are the courses free?

What is the course workload?

What are the courses like?

How do the courses work?

What is the duration of the courses?

What is the cost or price of the courses?

What is an EAD or online course and how does it work?

PDF Course