Log in
Choose your language

IT Support Course

IT Support Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This IT Support Course provides practical, step-by-step skills to fix Windows 10 performance problems, diagnose VPN and remote connection issues, and quickly resolve printer and peripheral errors. You will learn effective ticket triage, user communication, and escalation procedures, along with troubleshooting Microsoft 365 identities, conducting effective interviews, and proper documentation to deliver reliable and efficient support in any setting.

Elevify advantages

Develop skills

  • Windows performance fixes: quickly diagnose slow PCs with built-in tools.
  • VPN and remote access: resolve auth, DNS, and client issues fast.
  • Printer and peripheral support: pinpoint driver, queue, and network faults.
  • Microsoft 365 identity: troubleshoot MFA, lockouts, and sign-in failures.
  • Pro IT ticketing: triage, document, and communicate clearly in short cycles.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor of the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company where I work.
SilviaNurse
Very great course. Lots of rich information.
WiltonCivil Firefighter

FAQs

Who is Elevify? How does it work?

Do the courses have certificates?

Are the courses free?

What is the course workload?

What are the courses like?

How do the courses work?

What is the duration of the courses?

What is the cost or price of the courses?

What is an EAD or online course and how does it work?

PDF Course