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Heuristic Analysis Course

Heuristic Analysis Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

The Heuristic Analysis Course teaches you how to quickly identify and resolve usability problems in internal portals, from ticketing workflows to self-service features. Learn practical checklists, problem-solving heuristics, validation methods, and metrics like TTR, CSAT, and NPS. Build clear action plans, prioritize quick wins, and collaborate with teams to deliver measurable, user-centered improvements fast.

Elevify advantages

Develop skills

  • Run fast heuristic evaluations: spot UX issues in internal portals in hours, not weeks.
  • Design quick user tests and metrics: validate heuristic fixes with real data fast.
  • Build practical UX checklists: standardize portal reviews across IT and product teams.
  • Prioritize UX fixes: apply impact vs effort and RICE to plan high-value improvements.
  • Turn findings into action: create clear tickets, success metrics, and rollout plans.

Suggested summary

Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

As suas aulas são perfeitas. Adquiri o pacote de um ano e, finalmente, tenho a oportunidade de acompanhar diversos temas do meu interesse sem precisar mudar de plataforma... agradeço por tudo o que fazem, já recomendei vocês a outras pessoas...
Giulio Carlo
Giulio CarloAluno de Marketing Digital
Eu gosto de como as lições são direto ao ponto e como eu consigo alterar capítulos e pular conteúdos que não preciso.
Mariana Ferres
Mariana FerresAluna de Fotografia
Gosto do conteúdo e do modo de apresentação e transcrição de vídeos, o que acelera o processo!
Luciana Alvarenga
Luciana AlvarengaAluna de Design de Unhas
A plataforma é rápida, simples de usar. A diversidade de conteúdo e os vídeos complementares ajudam muito no aprendizado.
Giulio Carlo
Giulio CarloAluno de Engenharia de Prompt

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