AI Course
4/5
Create practical AI support assistants from the ground up. Gain skills in NLP fundamentals, advanced search and retrieval techniques, RAG implementation, thorough evaluation, and continuous improvement to build and deploy dependable AI tools that enhance customer support and streamline internal processes in technology settings.

4.0 in the evaluation
from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course teaches designing and evaluating effective AI support assistants end-to-end. Cover NLP basics like tokenization, embeddings, and semantic similarity. Master dense, lexical, and hybrid retrieval for precise QA. Build prototypes using RAG and generation methods, define intents and metrics, and develop roadmaps with strong evaluation and monitoring.
Elevify advantages
Develop skills
- Design AI support prototypes: quickly create minimal viable end-to-end assistant workflows.
- Engineer datasets: develop QA pairs, paraphrases, and test cases tailored for support AI.
- Implement smart retrieval: integrate lexical, dense, and hybrid search methods for QA.
- Apply RAG and LLM prompts: produce reliable, context-based support responses.
- Evaluate and iterate: monitor metrics, minimize hallucinations, and deploy secure AI.
Suggested summary
Before starting, you can change the chapters and workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your classes are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of my interest without needing to change platforms... I thank you for everything you do, I've already recommended you to other people...

Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can switch chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos help a lot with learning.

André FelipePrompt Engineering Student
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